Privacy Policy

Last updated:

This Privacy Policy explains what information Birch Hill Games ("we", "us") collects when you use the birchhillgames.com website (the "Site"), and how we use and protect it. This policy covers the Site only; individual games we publish have their own privacy policies hosted on their own websites (for example, hexlandsgame.com/privacy.html for Hexlands).

1. Who we are

Birch Hill Games is an independent game studio. You can reach us through the contact form on this Site or by email at hello@birchhillgames.com.

2. Information we collect

Information you provide to us

• Contact form: when you submit the form on this Site, we receive the name (if provided), email address, topic, and message you enter.

Information collected automatically

• Contact form request metadata: when you submit the contact form, the request's IP address and user-agent are stored alongside the submission to help us diagnose abuse and troubleshoot technical issues.

3. What we do NOT collect

• No third-party analytics, advertising, or tracking SDKs.
• No cross-site tracking cookies.
• No precise location data.
• No information beyond what you voluntarily send via the contact form.

4. How we use information

• To respond to your inquiry.
• To detect, prevent, and address abuse of the contact form.
• To comply with legal obligations.

5. Sharing

We do not sell your personal information. We share information only:

• With infrastructure providers (Amazon Web Services) that host the Site on our behalf, subject to their own security controls;
• If required by law, legal process, or to protect the rights, property, or safety of users or the public.

6. Retention

Contact form submissions (name, email, topic, message, IP address, user-agent) are automatically deleted one year after submission via an S3 lifecycle rule.

7. Your rights

You can request deletion of a submission you sent by contacting us at hello@birchhillgames.com using the same email address you submitted the form with.

8. Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. International users

The Site is operated in the United States (AWS region us-east-1). If you use the Site from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States.

10. Security

We use standard industry practices — encrypted transport (TLS), private S3 storage, and least-privilege access — to protect the information we hold. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.

11. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above.

12. Contact

Privacy questions or requests? Email hello@birchhillgames.com.